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STORE POLICIES

 Physical Store

  •  Our physical store is where we sell our coffee, pastries, and flowers for on-site purchases.

  • You can also visit us to place custom orders for arrangements in person.

  • Please ensure you wear appropriate clothing and shoes when visiting the store.

Store Hours

  • Monday–Friday: 7:00 AM – 5:00 PM

  • Saturday: 9:00 AM – 5:00 PM

  • Sunday: Closed

  •  • Hours may vary on holidays.

 Order Pickup

  • Please wait for a notification before picking up your order.

  • Preparation time may vary depending on order size or custom items.

  • The last pickup slot is at 4:15 PM, as the store closes promptly at 5:00 PM.

  • Orders not picked up by closing will be held for pickup the following business day.

  • Bring your order number and a valid ID when picking up your order.

 Cancellations and  Refunds/Damaged or Missing Items

  • Orders can be canceled or modified up to 24 hours before the scheduled pickup or delivery time.

  • Custom or special orders may not be eligible for cancellation or refund.

  • Please contact us promptly if you have any concerns about your order.

  • Please inspect your order upon pickup or delivery.

  •  Report any damages or missing items within 12 hours for resolution.

 Delivery

  • Delivery is available within a 35-mile radius of our café location.

  • The last delivery time is 4:30 PM.

  • Delivery service applies to flower arrangements and gift arrangements only.

  •  Please ensure someone is available to receive your delivery.

Privacy and Security

  • We respect your privacy and protect your personal information.

  •  Payment information is securely processed and never stored on our systems.

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